CHEGG CUSTOMER SERVICE

Chegg Customer Service Phone Number 

Chegg Books Customer Service Phone Number 

(888) 364-8596 

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Chegg Books 

Chegg book gives the colossal scope of educational materials, for example, course readings of different organization, online homework help, college instruments and grant associations. The organization has changed the learning techniques for many understudies by interfacing them to devices required to accomplishment in their secondary school and also in school. Understudies the nation over use Chegg 24X7 to make learning helpful and more beneficial. The organization was begun in 2007, from that point forward it encourages the understudies to upgrade their instruction and spare their opportunity and cash. 

Fax No: (408) 855-8954 

Chegg Books Address 

The address of Chegg Books is 3990 Freedom Circle, Santa Clara, California 95054 United States. 

Chegg Books Email Address 

The email address of Chegg Books is legaldept@chegg.com. 

Chegg Books Website 

The Website of Chegg Books is www.chegg.com. 

My significant other and I have been utilizing Chegg for some time with better than average achievement. Leasing a book through Chegg is for the most part in any event $30 less expensive than purchasing utilized, regardless of the possibility that you offer the book back. I like the plan of action and all was going admirably until last semester. Presently they're attempting to charge me the maximum for two books on a gotcha plot where you can't demonstrate their workers' awkwardness. 

This is what happened: Both of us leased a few books for Spring semester. Time snuck past and my better half never sent them back. So we paid a late expense. That was fine, it was our blame. After that we made a point to send it back, in light of the fact that inaction on our part would bring about the buy of the book. So we sent three of them in a solitary box. 

The catch: just a single of those books was inquired in. The crate was gotten, there was no say of harm to the container. Thing is, we can't demonstrate that we put the greater part of the books in it. Why? Since with Chegg Customer Support Team you basically utilize their arrival marks, so there's no receipt saying how substantial the container was, nor is there any residual confirmation of the substance. It's your pledge against theirs. 

What this implies for you is that on the off chance that one of their distribution center specialists messes up, you're paying. Or possibly you'll be charged. I'm about sure that is the thing that occurred here. I have no hard confirmation yet it unquestionably fits. We know we restored the greater part of the books due at the time, the crate arrived, however just a single book was checked in. That is not all, however... 

Only today, as we endeavored to print the arrival name for the last book we'll ever lease from Chegg, we found that the book was set apart as returned. It happens this is my Macroeconomics book, while the Microeconomics book from last semester is one that disappeared. Obviously, they're fundamentally the same as books. Why is this one, which I'd just barely gotten in those days is as yet sitting in my office, set apart as returned when the other disappeared? 

There's a million situations, yet this is the thing that appears to be likely: The books arrive and for reasons unknown they are physically checked in (a scanner tag is misread, perhaps that is recently the procedure). The laborer getting the book doesn't give careful consideration, since they're presumably not paid alright to focus and likely have shares to meet for the day. Said specialist checks in the book that was as of late leased rather than the book that was expected. 

That still leaves a secret of what happened to the next book that is absent. Notwithstanding, in such a situation it's reasonable, to the point that focused, came up short on specialists doing tedious classifying will commit errors. So it wouldn't astound me if that book were basically not appropriately checked in. 

Obviously, that is just a large portion of the issue. The other half is the way this administration will treat you in this situation. They're contentious. They're reckless. They decline to recognize any probability of blame. You'll go through incalculable calls with various individuals from their CSR group clarifying a similar thing over once more, and getting a similar disposition each time. At that point they charge you the maximum and totally devastate the estimation of their administration. 

That closures my association with Chegg. Indeed, there is one more part to this. After my significant other talks with yet another manager today, if the issue isn't by one means or another genially settled, we'll be talking with our Visa organization to debate the charge. Luckily, Amex tends to look down on this as much as I do. 

Refresh: It would appear that it is conceivable to break through to these individuals. After a discussion with a chief, and a clarification that yes there are two monetary fields with comparable names, we're getting a discount. There's no clarification with respect to what happened to the next book. I don't especially mind, however. It's finished and that is what makes a difference. 

Refresh 2: Pretty wild. We got another call and more of a discount. I think Chegg is acknowledging this. There's additional here.